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IR-7

Incident ResponseRev 5organization

Incident Response Assistance

Baselines:LowModerateHighPrivacy

Control Statement

Provide an incident response support resource, integral to the organizational incident response capability, that offers advice and assistance to users of the system for the handling and reporting of incidents.

Supplemental Guidance

Incident response support resources provided by organizations include help desks, assistance groups, automated ticketing systems to open and track incident response tickets, and access to forensics services or consumer redress services, when required.

Related Controls (9)

AT-2AT-3IR-4IR-6IR-8PM-22PM-26SA-9SI-18

CCI Identifiers (1)

CCI-000839Provide an incident response support resource, integral to the organizational incident response capability, that offers advice and assistance to users of the system for the handling and reporting of incidents.

Linked STIG Checks (0)

No STIG checks reference this control.